Shipping Policy
Shipping Policy
Thank you for shopping with ONI SHIELD. We’re dedicated to delivering your order quickly, securely, and efficiently. Please review our shipping policy below.
Processing Times
Orders are processed within 1–3 working days (Monday to Friday) after you receive your order confirmation email. You will be notified once your order has been dispatched.
During busy periods (sales, launches, or holidays), processing times may be extended slightly.
UK Shipping
We ship all UK orders via Royal Mail or tracked courier services.
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| Standard (Tracked 48) | 2–4 working days | £4 |
| Express (Tracked 24) | 1–2 working days | £7 |
Free standard shipping on UK orders over £100.
International Shipping
We ship worldwide using tracked international services.
| Region | Estimated Delivery Time | Cost |
|---|---|---|
| Europe | 5–10 working days | £8 |
| North America | 7–14 working days | £20 |
| Rest of World | 10–21 working days | £20 |
Delivery times may vary based on customs, local postal services, and unforeseen delays.
Customs & Import Fees
International orders may be subject to customs fees, taxes, or import duties. These charges are the responsibility of the customer and will vary by country. We are not responsible for any additional charges incurred during customs processing.
Tracking Your Order
You’ll receive an email with tracking details once your order has shipped. Please allow up to 24 hours for the tracking link to become active.
Delivery Issues
If your order hasn’t arrived within the expected timeframe, please:
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Check your tracking link
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Verify the delivery address
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Contact us at ADMIN@ONISHIELD.COM with your order number
We’ll do our best to help.
Incorrect Addresses
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost parcels due to incorrect or incomplete addresses.
If you have any questions about your delivery, feel free to contact us at ADMIN@ONISHIELD.COM.