Oni Shield Baseball Cap

At Oni Shield, we make shopping effortless with fast, reliable delivery and a simple returns process. UK customers enjoy free standard shipping on orders over £50, with tracked options available for peace of mind. Standard delivery usually arrives within 2–4 working days, while express shipping ensures your order reaches you in 1–2 days. International shipping is available, with delivery times varying by destination. Every order comes with tracking so you can follow your parcel from our warehouse to your door. If you change your mind, our 14-day return window makes exchanges or refunds straightforward—items simply need to be unworn, with tags, and in their original packaging. For any issues or to start a return, our team is ready to assist at admin@onishield.com.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at admin@onishield.com. Please note that returns will need to be sent to the following address:
PO box 771 ROCHESTER ME1 9RN

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at admin@onishield.com.
:cold_face:
Click to react
:thumbsup:
Click to react
:joy:
Click to react
Add Reaction
Reply
Forward
More
[18:26]Thursday, 3 July 2025 18:26
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at admin@onishield.com.